Infoveave collaborates with Project Balance & Catholic Relief Services (CRS)
In this story:
Catholic Relief Services (CRS) and Project Balance engaged Infoveave to digitise food distribution monitoring for Ethiopia’s Joint Emergency Operation Program (JEOP) — a programme serving
millions of beneficiaries. Infoveave ingested field data from tablets via iFormBuilder, detected data discrepancies, enabled approval
workflows, and delivered comprehensive risk dashboards — empowering CRS to generate risk indices, proactively relocate resources, and prevent distribution
losses across geographies.
At a glance:
- Industry: Healthcare
- Platform focus: Data Analytics
- Proof type: Quantified outcomes on a governed unified data layer
Millions
Beneficiaries served by the food distribution monitoring programme
Real-Time
Risk index dashboards enabling proactive resource allocation
Automated
Data discrepancy detection and approval workflow automation
Ethiopia Joint Emergency Operation Program (JEOP)
In an article published on ICTWorks.org, Catholic Relief Services (CRS) has highlighted the Joint Emergency Operation’s (JEOP) highly effective food monitoring program in Ethiopia. Millions of people are served by this initiative of food distribution, based on monitoring the last-mile data. To identify and manage risk and compliance variables such as warehouse and market location, warehouse management, and local distribution channels, field-based data was used to construct a risk management model. In addition to identifying social and environmental conditions like political unrest, community location, and other elements that may call for closer management of resources, CRS could use the risk index generated by the system to decide where to relocate personnel and other resources in order to proactively prevent losses. CRS hired Project Balance to create a system that pulls monitoring data gathered on tablets in the field, detects data discrepancies, offers a workflow for data approval, and shows risk and other monitoring data in a series of dashboards.
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CRS relied on the iFormBuilder cloud data repository to pull data from the field, which is then transformed and placed into a data warehouse. Additionally, data is validated and approved by the data management application. After then, the data was moved to the Infoveave – Data Intelligence Platform. The data was engineered, analyzed, and visualized over the Infoveave platform. The business intelligence tool Infoveave created a comprehensive dashboard system for administering the program by displaying a variety of data visualizations, such as maps, graphs, tables, and text widgets. The data was presented back to the management with insightful visualizations and in a clean and easy-to-understand manner.
The Solution
Infoveave deployed unified data, analytics, and automation capabilities to address the client's core operational gaps.
To Summarize
Infoveave’s collaboration with CRS and Project Balance demonstrates how a unified data platform can transform humanitarian programme management. By digitalising field data collection, enabling discrepancy detection, and delivering real-time risk dashboards, Infoveave empowered CRS to make proactive, data-driven decisions — protecting resources, improving distribution accuracy, and strengthening programme outcomes across Ethiopia.
Independent mention
An Addis Ababa University School of Commerce Master of Project Management research project (February 2021) by Abdisa Gurmessa, advised by Solomon Markos (Assistant Professor, PhD), studied ICT and project performance in CRS Ethiopia emergency and development food-security programmes. Survey respondents listed Infoveave reporting dashboards among tools used for collection, modelling, analysis, visualisation, sharing, and decisions. This is an independent academic mention — not an Infoveave-commissioned evaluation, and not proof of a thesis-wide performance lift. Read the full text (PDF).
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About the Authors
Infoveave Product Team is a member of the Infoveave Product and Solutions Team — specialists in Unified data platforms, agentic BI, and enterprise analytics. Infoveave (by Noesys Software) helps organizations unify data, automate business processes, and act faster with AI-powered insights.
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